A super user has the ability to see all support tickets raised by anybody within their company.
If you would like to nominate yourself or anybody within your company as a super user, then further checks will be made by NAVBLUE to ensure that they are authorised company representatives.
Please raise a support ticket with us requesting the creation of a super user using the following text in the description box.
- Raise a new support ticket with us
- Set the type of ticket as "Request"
- In the description box please copy and paste the text below and complete the table accordingly
Dear NAVBLUE Support
Please promote the following user(s) for <insert your company name here> to Super User status and give them the visibility to view all company tickets.
|First name||Last name||Job Title||Email Address||Work Phone Number|